Bond Introduces a New Loyalty Paradigm
July 20, 2021 08:00 ET | Bond Brand Loyalty
TORONTO and NEW YORK, July 20, 2021 (GLOBE NEWSWIRE) -- Bond, a leading global customer experience, engagement, and loyalty management firm, launches The Loyalty Report 2021 today. This year’s data...
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Paytronix Finds Sales Generated Via Digital Ordering Platforms More Than Tripled After Pandemic Onset
June 02, 2021 09:05 ET | Paytronix Systems Inc.
NEWTON, Mass., June 02, 2021 (GLOBE NEWSWIRE) -- Paytronix Systems, Inc., the most advanced digital guest experience platform, today published the Paytronix Annual Order & Delivery Report: 2021,...
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Global Brand Loyalty Report 2021: An Omnichannel Strategy is Crucial - Customers Want Excellent CX in Any and Every Channel They Choose
April 16, 2021 05:13 ET | Research and Markets
Dublin, April 16, 2021 (GLOBE NEWSWIRE) -- The "Maintaining Brand Loyalty as Digital Channels Thrive Amidst the COVID-19 Pandemic" report has been added to ResearchAndMarkets.com's offering. This...
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United Dairy Farmers Modernizes Digital Platform with Paytronix
April 07, 2021 09:00 ET | Paytronix Systems Inc.
UDF gets more personal with its customers; U-Drive loyalty program changes the c-store guest experience NEWTON, Ma., April 07, 2021 (GLOBE NEWSWIRE) -- Paytronix Systems, Inc., the most advanced...
Nearly 74% of Consumers Will Switch Providers After a Poor Contact Center Experience, According to New Research
May 11, 2020 09:00 ET | Corporate Ink for CallMiner
WALTHAM, Mass., May 11, 2020 (GLOBE NEWSWIRE) -- Despite the proliferation of self-service options, phone-based customer support remains the most popular and critical customer service channel for...
British Businesses Lose Nearly £5 Billion due to Unplanned Customer Churn
May 11, 2020 04:00 ET | Corporate Ink for CallMiner
NOTTINGHAM, U.K., May 11, 2020 (GLOBE NEWSWIRE) -- Despite new UK regulations that encourage consumers to save money by changing suppliers, average customer churn increased by only 3.7% versus 2018,...
On the Eve of Football Season, New Research from HPL Digital Sport Reveals Size Does Not Equate to Loyalty for Daily Fantasy Sports Websites
August 07, 2019 09:45 ET | Hot Paper Lantern
Research reveals that many online bettors are more brand loyal to smaller daily fantasy sports sites First-of-its-kind brand loyalty index ranks TradeFan as the #1 daily fantasy betting site;...
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BuzzFeed & Wavemaker: Brand Loyalty No Longer Means Exclusivity
July 22, 2019 15:39 ET | Wavemaker
NEW YORK, July 22, 2019 (GLOBE NEWSWIRE) -- Today’s abundance of choice has brought about a significant paradigm shift in consumer loyalty. In the past consumers were loyal to brands, today...
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North American Partners in Anesthesia (NAPA) quality data analysis suggests a surprising correlation between labor pain expectations in “millennial moms,” patient satisfaction and value-based payments
January 28, 2019 11:09 ET | North American Partners in Anesthesia
MELVILLE, N.Y., Jan. 28, 2019 (GLOBE NEWSWIRE) -- Do “millennial moms”—a group that Forbes calls the “$2.4 trillion social media influencer”—have unrealistic expectations about the pain associated...
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Sports and Concerts Go Head to Head with Netflix for Consumers, New Survey Reveals
September 18, 2018 09:00 ET | Euclid
SAN FRANCISCO, Sept. 18, 2018 (GLOBE NEWSWIRE) -- Euclid, the leading data platform for offline attribution and visitor retargeting, today revealed results of a new survey that shows venues and...