Latest News and Press Releases

CBE Customer Solutions names Rachel Rybicki Chief Client Success Officer, bringing 25 years of BPO expertise to drive growth and innovation in 2025.

New York, United States, Nov. 20, 2024 (GLOBE NEWSWIRE) -- In the Hosted PBX Market, the primary drivers are the increasing adoption of cloud-based communication solutions, which offer...

Cyber Acoustics and Jebel Telecom have announced a partnership to meet the rapid demand for call center solutions in India.

Jabra launches Jabra ClearSpeech, an AI-driven solution to enhance speech on calls, helping professionals to increase focus on the conversation.

CBE celebrated the grand opening of its Southwoods office, highlighting global expansion and commitment to innovation, customer satisfaction and community.

PALO ALTO, Calif., Aug. 22, 2024 (GLOBE NEWSWIRE) -- Today, Sanas, the world’s first provider of Real-Time Accent Translation technology, announced an exclusive healthcare BPO industry partnership...

Together, Cyber Acoustics and ES Connect will meet the needs of the region’s rapidly growing call center industry with modern technology solutions.

Global Business Process Outsourcing, MCI Acquires Premier CX Market Research firm, Market Force Information

MCI BPO (MCI) a USA based BPO & CX solutions announces the acquisition of East West BPO headquartered in San Fernando, Pampanga near Clark Freeport Zone.

Coveo receives industry recognition for delivering real concrete results with Coveo AI Search and Generative Answering for enterprise customers