Avaya Named to CRN's 2013 5-Star Partner Program Guide
March 25, 2013 08:30 ET | Avaya Inc.
SANTA CLARA, CA--(Marketwire - Mar 25, 2013) - 5-Star designation in annual guide identifies the IT channel's most elite vendor partner programs ...
Avaya Announces Collaborative Cloud(TM) Offers for Cloud Service Providers
March 18, 2013 08:45 ET | Avaya Inc.
SANTA CLARA, CA--(Marketwire - Mar 18, 2013) - New Cloud Service Provider offers make it easy to deploy Unified Communications, Contact Center and Video as a Service...
Aberdeen Group Publishes GSM, Customer Experience Management, Financial Management & GRC Research
March 13, 2013 09:05 ET | Aberdeen Group
BOSTON, MA--(Marketwire - Mar 13, 2013) - Aberdeen Group, a Harte-Hanks Company (NYSE: HHS), today announced the publication of new research reports from its Global Supply Management, Contact...
Avaya Boosts Security for Enterprise Mobile Collaboration
March 13, 2013 08:30 ET | Avaya Inc.
SANTA CLARA, CA--(Marketwire - Mar 13, 2013) - New Avaya Session Border Controller for Enterprise secures communications for remote, mobile and home-based workers in a...
Avaya Unveils New Tools for Understanding the Customer Experience and Managing Multichannel Interactions
March 05, 2013 07:59 ET | Avaya Inc.
SANTA CLARA, CA--(Marketwire - Mar 5, 2013) - New speech analytics and data visualization tools provide unique insights to help build customer awareness and...
Aberdeen Publishes Customer Experience & Service Management, and Networking & App Performance Research
February 14, 2013 10:35 ET | Aberdeen Group
BOSTON, MA--(Marketwire - Feb 14, 2013) - Aberdeen Group, a Harte-Hanks Company (NYSE: HHS), today announced the publication of new research reports from its Customer Experience & Service...
Avaya Expands DevConnect Select Product Program With New Technology Partners and Solutions
February 06, 2013 08:59 ET | Avaya Inc.
SANTA CLARA, CA--(Marketwire - Feb 6, 2013) - Customers now can order an expanded portfolio of Avaya-compatible, third-party applications directly from Avaya and its...
Aberdeen's Service Management Research Practice Renamed "Customer Experience and Service Management"
January 29, 2013 10:05 ET | Aberdeen Group
BOSTON, MA--(Marketwire - Jan 29, 2013) - Aberdeen Group, a Harte-Hanks Company (NYSE: HHS), today announced that it has renamed its "Service Management" research practice to "Customer Experience...
Aberdeen Group Publishes Service Management, Enterprise Applications, Manufacturing, and BI Research
December 11, 2012 10:05 ET | Aberdeen Group
BOSTON, MA--(Marketwire - Dec 11, 2012) - Aberdeen Group, a Harte-Hanks Company (NYSE: HHS), today announced the publication of new research reports from its Service Management, Enterprise...
Avaya Delivers Open, Mobile Collaboration on Virtualized Architecture
December 05, 2012 08:00 ET | Avaya
BASKING RIDGE, NJ--(Marketwire - Dec 5, 2012) - Avaya Aura Applications now VMware Ready™; Brings High Reliability, Simplicity and Flexibility to Virtualized...