Selligent Selected for Cisco SolutionsPlus Program to Deliver Data-Powered Omnichannel Customer Experiences to the Contact Center
December 04, 2019 10:00 ET
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Selligent Marketing Cloud
SAN JOSE, Calif. and BRUSSELS, Belgium, Dec. 04, 2019 (GLOBE NEWSWIRE) -- Selligent, the intelligent omnichannel experience platform, today announced that it has joined Cisco’s SolutionsPlus...
Selligent Consumer Study Reveals 69% Find It ‘Creepy’ When They Receive Ads from Voice Assistants Based on Unprompted Conversations
September 24, 2019 07:00 ET
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Selligent Marketing Cloud
SAN JOSE, Calif. and BRUSSELS, Belgium, Sept. 24, 2019 (GLOBE NEWSWIRE) -- Global B2C marketing automation company, Selligent, today published the Selligent Global Connected Consumer Index, a global...
24-7 Intouch Announces Nearshore Expansion to Colombia
June 18, 2019 11:19 ET
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24-7 Intouch
WINNIPEG, Manitoba, June 18, 2019 (GLOBE NEWSWIRE) -- 24-7 Intouch has announced its recent expansion into Bogota, Colombia. This will be the 17th contact center for the Winnipeg-based global...
Selligent Partners with TTEC Digital to Deliver Data-Powered Digital Customer Experiences across Marketing, Sales and Service
April 04, 2019 08:00 ET
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Selligent Marketing Cloud
SAN JOSE, Calif. , April 04, 2019 (GLOBE NEWSWIRE) -- Global B2C marketing automation company, Selligent Marketing Cloud (Selligent) today announced a partnership with leading global customer...
CGS Partners with Verint to Enhance Financial Institutions’ Existing Compliance Infrastructure
March 26, 2019 08:30 ET
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CGS
NEW YORK, March 26, 2019 (GLOBE NEWSWIRE) -- CGS, a global provider of business applications, enterprise learning and outsourcing services, today announced it has joined a financial compliance...
Selligent and Servion Global Solutions Announce Partnership to Redefine Real-Time Omnichannel Customer Experiences
March 19, 2019 08:00 ET
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Selligent Marketing Cloud
ORLANDO, Fla., March 19, 2019 (GLOBE NEWSWIRE) -- ENTERPRISE CONNECT -- Global B2C marketing automation company, Selligent Marketing Cloud (Selligent) and leading specialist in Customer Experience...
Interactions Achieves Record Sales, Revenue and Profitability in 2018 with Rapidly Growing Adoption of its Market-leading Conversational AI Solution
January 29, 2019 09:00 ET
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Interactions
FRANKLIN, Mass., Jan. 29, 2019 (GLOBE NEWSWIRE) -- Today, Interactions LLC, the world’s largest stand-alone artificial intelligence (AI) company, announced record revenue, sales growth and...
Guardian Recognized for Award-Winning Customer Care Across Insurance and Wealth Management Product Lines
January 22, 2019 11:07 ET
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DALBAR, Inc.
Marlborough, MA, Jan. 22, 2019 (GLOBE NEWSWIRE) -- Today DALBAR recognized The Guardian Life Insurance Company of America (Guardian®) for outstanding customer care through their phone channel. This...
Interactions Expands Fraud Protection with Next Caller Partnership
December 04, 2018 09:00 ET
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Interactions
FRANKLIN, Mass., Dec. 04, 2018 (GLOBE NEWSWIRE) -- Interactions, LLC, the leading provider of Intelligent Virtual Assistants (IVAs) for enterprise brands, today announced a partnership with Next...
Understanding America’s Love-Hate Relationship with AI in Customer Care
October 02, 2018 09:00 ET
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Interactions
FRANKLIN, Mass., Oct. 02, 2018 (GLOBE NEWSWIRE) -- Today, companies want to take advantage of every channel available to reach their customers: text, phone, webchat, email, social messenger apps,...