Retail Store Performance in 2011 Depends on a Personalized Shopper Experience
March 15, 2011 10:00 ET | Aberdeen Group
BOSTON, MA--(Marketwire - March 15, 2011) - Announced by Aberdeen Group a Harte-Hanks Company (NYSE: HHS) in the recently released The Customer Connected Store: 2011 Store Automation  report,...
Wealthy U.S. Consumers Rate Bergdorf Goodman Customer Experience Best in Luxury Retail; Nordstrom Excels in Loyalty, Brooks Brothers in Total Satisfaction
March 01, 2011 12:52 ET | Luxury Institute, LLC
NEW YORK, NY--(Marketwire - March 1, 2011) - For the second consecutive year, Neiman Marcus' Bergdorf Goodman subsidiary earns the top ranking among eight luxury retailers in the 2011 Luxury Consumer...
The Evolving Customer Is Driving Cross-Channel Retail
December 09, 2010 11:00 ET | Aberdeen Group
BOSTON, MA--(Marketwire - December 9, 2010) - The top cross-channel associated business pressure facing retail executives today is the customer's expectation for relevant information regardless of...
Luxury Institute's Wealth and Luxury Trends 2011 and Beyond
October 12, 2010 10:00 ET | Luxury Institute, LLC
NEW YORK, NY--(Marketwire - October 12, 2010) -  As the luxury industry enters the last quarter of 2010 and prepares for 2011, executives are grateful for what could have been a worse year...
Aberdeen Selects Best Buy, Family Dollar, Stop & Shop, Walgreens and Wet Seal as Retail Industry Excellence Award Winners
June 29, 2010 11:00 ET | Aberdeen Group
BOSTON, MA--(Marketwire - June 29, 2010) -  Aberdeen Group, a Harte-Hanks Company (NYSE: HHS), announced the winners of its 2010 industry achievement awards for retail excellence at the inaugural...
Customer Channel Preferences Are Driving Multi-Channel Marketing
June 10, 2010 11:00 ET | Aberdeen Group
BOSTON, MA--(Marketwire - June 10, 2010) -  One of the top pressures dictating multi-channel marketing decisions of retailers is consumer frustration with disjointed experiences across channels,...
Customer Data and Digital Consumerism Driving Cross-Channel Loyalty
April 22, 2010 11:00 ET | Aberdeen Group
BOSTON, MA--(Marketwire - April 22, 2010) -  The top pressure retail organizations face around cross-channel customer loyalty is the inability to capture customer data, according to the Aberdeen...
Customer Data and Digital Consumerism Driving Cross-Channel Loyalty
April 07, 2010 11:00 ET | Aberdeen Group
BOSTON, MA--(Marketwire - April 7, 2010) -  The top pressure retail organizations face around cross-channel customer loyalty is the inability to capture customer data, according to the Aberdeen...
Burberry, Louis Vuitton Lead Luxury Firms for In-Store Customer Experience
March 11, 2010 10:30 ET | Luxury Institute, LLC
NEW YORK, NY--(Marketwire - March 11, 2010) -  "In-Store Customer Experiences," the latest WealthSurvey from the objective and independent Luxury Institute (www.LuxuryInstitute.com), analyzes 240...
Leading Retailers Transform In-Store Experience to Expand Customer Appeal
December 08, 2009 12:15 ET | Aberdeen Group
BOSTON, MA--(Marketwire - December 8, 2009) - Aberdeen Group, a Harte-Hanks Company (NYSE: HHS), surveyed 138 retailers (between October and November 2009) to reveal that the foremost...