Latest News and Press Releases

SAN FRANCISCO, Feb. 25, 2026 (GLOBE NEWSWIRE) -- Crescendo, the first AI-native contact center, today announced a major evolution of Crescendo AI Insights, which replaces passive dashboards with...

CGS Nexus, the newly launched global BPO brand of Computer Generated Solutions, has doubled the size of its Colombia operations.

With 33 Percent Speed-to-Hire Increase, Vetty Helps Instant Teams Get Military Spouses Back to Work Faster

WINTER PARK, FL, Feb. 11, 2026 (GLOBE NEWSWIRE) -- COPC Inc., a global consulting, training, certification, benchmarking and research firm that has set the standard in customer experience (CX),...

SAN FRANCISCO, Feb. 04, 2026 (GLOBE NEWSWIRE) -- Despite major investments in AI, many contact centers have yet to capitalize on its full potential. Crescendo, the first AI-native contact center,...

Coterie Insurance Strengthens Executive Leadership with Appointment of Chief Revenue Officer, Mark Seich

Base acquires EverAfter to launch the first AI Engagement OS, unifying lifecycle marketing and customer success to drive adoption, expansion, and revenue.

NEW YORK, Jan. 13, 2026 (GLOBE NEWSWIRE) -- At NRF 2026, Crescendo announced the launch of its Multimodal AI Shopping Assistant on the Shopify App Store, with chat-to-order conversion rates as high...

Kahuna Labs spotlights a Constellation Research report showing how AI enhances frontline productivity by accelerating decision velocity.

Kahuna Labs named Atul Nanda Executive Advisor to guide AI-driven product strategy, drawing on his leadership at Google, Salesforce, and Atlassian globally