Latest News and Press Releases

SAN FRANCISCO, April 08, 2026 (GLOBE NEWSWIRE) -- Crescendo, the only AI-Native customer experience solution built to run CX as one unified system, today announced that it has won the Gold award for...

2X names Emily Atkinson to a new Chief Client Officer role to unify strategy, execution, tech and AI and help close the execution gap for B2B marketers.

Inspiro, a global leader in digital CX management, announced the strategic expansion of its service portfolio to include Business Process Services (BPS).

Clootrack analyzed 95,854 GLP-1 consumer conversations to map how medication adoption is restructuring U.S. retail demand before it shows in sales data.

AskNicely launches Ask NiceAI, turning customer feedback into instant insights and action plans to help businesses improve CX and drive growth.

SAN FRANCISCO, March 26, 2026 (GLOBE NEWSWIRE) -- SHOPTALK 2026 --  Crescendo, the only AI-Native customer experience solution built to run CX as one unified system, today announced Crescendo...

Crescendo today announced that Crescendo Multimodal AI won Best Innovation for Customer Experience and Overall Best of Enterprise Connect.

Zoom unveiled the expansion of its enterprise agentic AI platform, introducing new workflow orchestration capabilities across Zoom Workplace, Phone, and CX

Concentrix Corporation (NASDAQ: CNXC) has scheduled its first quarter 2026 financial results release and investor conference call for March 24, 2026.

SAN FRANCISCO, Feb. 25, 2026 (GLOBE NEWSWIRE) -- Crescendo, the first AI-native contact center, today announced a major evolution of Crescendo AI Insights, which replaces passive dashboards with...