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AVANT Appoints Mike Wolfington Sales VP of the West
August 15, 2023 09:02 ET | AVANT Communications
CHICAGO, Aug. 15, 2023 (GLOBE NEWSWIRE) -- AVANT, a platform for IT decision-making and the nation’s premier Technology Services Distributor, today announced the appointment of Mike “Wolf”...
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GNS Experiences Growth and Success Following its Acquisition by ARG
July 31, 2023 08:05 ET | ARG
MCLEAN, Va., July 31, 2023 (GLOBE NEWSWIRE) -- Florida-based Global Network Services (GNS), an IT services agent primarily focused on providing voice and networking services to businesses located...
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Customers Name Coveo Best Enterprise Search Vendor for the Third Consecutive Year in SoftwareReviews' 2023 Emotional Footprint Report
July 27, 2023 08:00 ET | Coveo
MONTREAL and SAN FRANCISCO, July 27, 2023 (GLOBE NEWSWIRE) -- Coveo Solutions Inc (TSX:CVO), a leader in AI platforms that transform digital experiences with intelligent search, recommendations, 1:1...
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Freshworks to Announce Second Quarter 2023 Financial Results on August 1, 2023
July 06, 2023 08:00 ET | Freshworks Inc
SAN MATEO, Calif., July 06, 2023 (GLOBE NEWSWIRE) -- Freshworks Inc. (NASDAQ: FRSH) will announce its financial results for the second quarter ended June 30, 2023 following the close of market on...
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SANDSIV and IAM Partner to Speed CX Adoption in the Caribbean
July 06, 2023 03:00 ET | SandSIV Switzerland Ltd.
ZURICH, Switzerland, July 06, 2023 (GLOBE NEWSWIRE) -- SANDSIV, a leading provider of CX and Voice of Customer technology, has established a strategic partnership with Island Analytics &...
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Frame AI Announces New Product Features that Streamline Privacy Compliance and Minimize Costs of Customer Service Requests
June 27, 2023 10:15 ET | Frame AI
NEW YORK, June 27, 2023 (GLOBE NEWSWIRE) -- Frame AI, the leading AI-powered, customer intelligence platform, announced today the availability of new product features focused on Enterprise use...
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eGain Launches One-of-a-Kind Pilot Program for Generative AI
June 27, 2023 06:30 ET | eGain Corporation
SUNNYVALE, Calif., June 27, 2023 (GLOBE NEWSWIRE) -- eGain Corporation (NASDAQ: EGAN), the leading AI Knowledge platform for customer engagement automation, today announced the launch of a unique...
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QuestionPro Acquires PathosAI, Ushers in New Era of Understanding, Predicting & Influencing Customer Emotion
June 21, 2023 07:00 ET | QuestionPro
AUSTIN, Texas, June 21, 2023 (GLOBE NEWSWIRE) -- QuestionPro, a global leader in survey and research, data and insights services, today announced it has acquired PathosAI - a platform that uses AI...
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eGain Launches First-of-Its-Kind Knowledge Academy to Create Global Community of Modern Knowledge Management Practitioners
June 21, 2023 06:30 ET | eGain Corporation
SUNNYVALE, Calif., June 21, 2023 (GLOBE NEWSWIRE) -- eGain Corporation (NASDAQ: EGAN), the leading AI Knowledge platform for customer engagement automation, today announced the launch of the eGain®...
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FICX Research Study: Just 18% of Americans Say Customer Service is Improving
June 07, 2023 14:00 ET | FICX
SAN FRANCISCO, June 07, 2023 (GLOBE NEWSWIRE) -- FICX, a leading provider of digital consumer service technology, today released the results of new survey research on consumer experience and...