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October 21, 2019 12:00 ET | Source: International Customer Management Institute (ICMI)

Over Twenty Companies Will Make Announcements Next Week at ICMI Contact Center Connections

COLORADO SPRINGS, Colo., Oct. 21, 2019 (GLOBE NEWSWIRE) -- The International Customer Management Institute (ICMI), the authority on contact center excellence, further demonstrates its reach into the...
October 01, 2019 09:00 ET | Source: International Customer Management Institute (ICMI)

National Brand Success Stories Featured at ICMI Contact Center Connections

COLORADO SPRINGS, Colo., Oct. 01, 2019 (GLOBE NEWSWIRE) -- The International Customer Management Institute (ICMI), the authority on contact center excellence, features case studies from national...
September 09, 2019 09:00 ET | Source: International Customer Management Institute (ICMI)

ICMI Contact Center Connections 2019 Announces Partnership with Midwest Contact Center Association

COLORADO SPRINGS, Colo., Sept. 09, 2019 (GLOBE NEWSWIRE) -- The International Customer Management Institute (ICMI), the authority on contact center excellence, today announces its partnership with...