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COLORADO SPRINGS, Colo., Dec. 03, 2018 (GLOBE NEWSWIRE) -- The International Customer Management Institute (ICMI), the authority on contact center excellence, today announced that it has certified...

COLORADO SPRINGS, Colo., Sept. 17, 2018 (GLOBE NEWSWIRE) -- The International Customer Management Institute (ICMI), the authority on contact center excellence, today announces the honorees for the...

COLORADO SPRINGS, Colo., Aug. 21, 2018 (GLOBE NEWSWIRE) -- The International Customer Management Institute (ICMI), the authority on contact center excellence, announces its conference program for...

COLORADO SPRINGS, Colo., June 04, 2018 (GLOBE NEWSWIRE) -- The International Customer Management Institute (ICMI), the authority on contact center excellence, announces its keynote lineup for ICMI...

COLORADO SPRINGS, Colo., May 22, 2018 (GLOBE NEWSWIRE) -- The International Customer Management Institute (ICMI), the authority on contact center excellence, today announced the recipients of this...

COLORADO SPRINGS, Colo., May 15, 2018 (GLOBE NEWSWIRE) -- The International Customer Management Institute (ICMI), the authority on contact center excellence, today reveals more than 50 announcements...

ATLANTA, GA--(Marketwired - June 06, 2017) - Jacada, Inc. (OTCQB: JCDAF), a leading global provider of customer service technology designed to simplify the interaction between businesses and their...

COLUMBUS, OH and PHOENIX, AZ--(Marketwire - September 16, 2008) - ACCE -- CallCopy, Inc., a leading provider of call recording and quality monitoring software, today introduced the latest updates to...