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ICMI Certifies WPS Health Solutions (WPS) via its Contact Center Site Assessment Program
December 03, 2018 09:00 ET | The International Customer Management Institute (ICMI)
COLORADO SPRINGS, Colo., Dec. 03, 2018 (GLOBE NEWSWIRE) -- The International Customer Management Institute (ICMI), the authority on contact center excellence, today announced that it has certified...
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ICMI Announces the Honorees for the Inaugural ICMI Customer Experience Movers & Shakers List
September 17, 2018 13:00 ET | ICMI Contact Center Demo
COLORADO SPRINGS, Colo., Sept. 17, 2018 (GLOBE NEWSWIRE) -- The International Customer Management Institute (ICMI), the authority on contact center excellence, today announces the honorees for the...
ICMI Contact Center Demo Announces 2018 Program with Sessions from St. Jude Children’s Research Hospital, Pier 1 Imports & More
August 21, 2018 09:00 ET | ICMI Contact Center Demo
COLORADO SPRINGS, Colo., Aug. 21, 2018 (GLOBE NEWSWIRE) -- The International Customer Management Institute (ICMI), the authority on contact center excellence, announces its conference program for...
ICMI Contact Center Demo Announces Keynote Lineup with Experts in Customer Experience, Brand-Building, Business Leadership & More
June 04, 2018 09:00 ET | ICMI Contact Center Demo
COLORADO SPRINGS, Colo., June 04, 2018 (GLOBE NEWSWIRE) -- The International Customer Management Institute (ICMI), the authority on contact center excellence, announces its keynote lineup for ICMI...
ICMI Announces the Winners of the 2018 ICMI Global Contact Center Awards
May 22, 2018 21:00 ET | ICMI Contact Center Expo
COLORADO SPRINGS, Colo., May 22, 2018 (GLOBE NEWSWIRE) -- The International Customer Management Institute (ICMI), the authority on contact center excellence, today announced the recipients of this...
More than 50 Leading Companies Announce New Products, Services, Demonstrations & More at ICMI Contact Center Expo 2018
May 15, 2018 06:00 ET | ICMI Contact Center Expo
COLORADO SPRINGS, Colo., May 15, 2018 (GLOBE NEWSWIRE) -- The International Customer Management Institute (ICMI), the authority on contact center excellence, today reveals more than 50 announcements...
Jacada Wins ICMI Best New Technology Solution Award
June 06, 2017 08:00 ET | Jacada
ATLANTA, GA--(Marketwired - June 06, 2017) - Jacada, Inc. (OTCQB: JCDAF), a leading global provider of customer service technology designed to simplify the interaction between businesses and their...
CallCopy Unveils New cc: Discover Features at Annual Call Center Exhibition
September 16, 2008 11:02 ET | CallCopy, Inc.
COLUMBUS, OH and PHOENIX, AZ--(Marketwire - September 16, 2008) - ACCE -- CallCopy, Inc., a leading provider of call recording and quality monitoring software, today introduced the latest updates to...