Cabot Credit Management and CallMiner Win ‘Best Use of Technology’ Award at the Credit Excellence Awards 2018
October 23, 2018 07:00 ET
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CallMiner
Waltham, MA, Oct. 23, 2018 (GLOBE NEWSWIRE) -- CallMiner, the leading platform provider of award-winning speech and customer engagement analytics, announced today that its customer, Cabot Credit...
CallMiner and Medallia Announce Partnership to Empower Voice of the Customer Insights with Direct and Indirect Feedback
October 09, 2018 09:00 ET
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CallMiner
Waltham, MA, Oct. 09, 2018 (GLOBE NEWSWIRE) -- CallMiner, the leading platform provider of award-winning speech and customer engagement analytics, announced today a partnership with Medallia, the...
CallMiner Announces Final Agenda and Speakers for LISTEN 2018 – Leading Event for Customer Engagement Analytics Professionals
September 25, 2018 16:25 ET
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CallMiner
Waltham, MA, Sept. 25, 2018 (GLOBE NEWSWIRE) -- CallMiner, a leading platform provider of AI-fueled speech and customer engagement analytics, announced final keynote speakers and conference agenda...
Leading Independent Research Firm Recognizes CallMiner as Having the Most Advanced, Enterprise-Ready Speech Analytics Functionality
June 25, 2018 09:01 ET
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CallMiner
Waltham, MA, June 25, 2018 (GLOBE NEWSWIRE) -- CallMiner, the leading platform provider of award-winning speech and customer engagement analytics, today announced that the company has been named a...
CallMiner Eureka Starter Now Available on AWS Marketplace, Simplifying Speech Analytics Buying Process
June 20, 2018 12:00 ET
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CallMiner
LAS VEGAS, NV, June 20, 2018 (GLOBE NEWSWIRE) -- CallMiner, a provider of award-winning speech and customer engagement analytics, announced today at Customer Contact Week 2018 its CallMiner Eureka...
CallMiner Introduces Consolidated Platform for Real-Time and After-Contact Customer Engagement with New Analytics Modules
June 19, 2018 09:00 ET
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CallMiner
Las Vegas, NV, June 19, 2018 (GLOBE NEWSWIRE) -- CallMiner, the leading platform provider of award-winning speech and customer engagement analytics, announced today at Customer Contact Week 2018 the...
CallMiner to Host Master Class Workshop, Meet the Customer, and Demo Theater Events at Customer Contact Week 2018
June 12, 2018 09:00 ET
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CallMiner
Waltham, MA, June 12, 2018 (GLOBE NEWSWIRE) -- CallMiner, the leading platform provider of award-winning speech and customer engagement analytics, announced today the details of its hosted events...
CallMiner Announces Eureka Coach to Provide Contact Center Optimization with Continuous Insight and Closed-Loop Case Management
May 29, 2018 09:00 ET
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CallMiner
Waltham, MA, May 29, 2018 (GLOBE NEWSWIRE) -- CallMiner, the leading platform provider of award-winning speech and customer engagement analytics, announced today the latest release of its agent...
VoiceBase Partners With University of Sheffield to Launch Centre for Speech & Language Technology
May 16, 2018 08:00 ET
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VoiceBase
San Francisco, CA, May 16, 2018 (GLOBE NEWSWIRE) -- Today, VoiceBase, the leading provider of AI-powered speech analytics announced a partnership with the University of Sheffield, to develop the...
Sekure Merchant Deploys CallMiner Speech Analytics via Five9 to Boost Sales Conversions
May 15, 2018 06:00 ET
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CallMiner
La Jolla, CA, May 15, 2018 (GLOBE NEWSWIRE) -- CallMiner, the leading platform provider of award-winning speech and customer engagement analytics, announced today at Five9 CX Summit that Sekure...