Afiniti and Genesys Announce Native Integration of Afiniti Enterprise Behavioral Pairing Within Genesys Multicloud CX SAN FRANCISCO, Nov. 16, 2021 (GLOBE NEWSWIRE) -- Afiniti, the world-leading provider of artificial intelligence technology for pairing agents and customers, and Genesys®, a global leader in customer...

Afiniti Appoints Dr. Caroline O'Brien as First Chief Data Officer HAMILTON, Bermuda, Nov. 02, 2021 (GLOBE NEWSWIRE) -- Afiniti, the world's leading provider of AI that pairs customers with contact center agents, has appointed Dr. Caroline O'Brien as its first...

Sky Extends Partnership With Afiniti to Deliver Better Customer Experiences LONDON, Sept. 21, 2021 (GLOBE NEWSWIRE) -- Afiniti, a global provider of AI-based behavioural pairing technology, today announced a multi-year extension to its contract with Sky, Europe's leading...