Empire Communities is Recognized for Providing the Best Customer Experience
24 nov. 2021 06h00 HE | Empire Communities
Vaughan, Nov. 24, 2021 (GLOBE NEWSWIRE) -- Empire Communities, one of North America’s largest privately-owned new home builders, is pleased to have been recognized with the 2021 CustomerInsight...
Survey Reveals Contact Centre Employees’ Experience as Consumers and the Move to Upselling and Cross-Selling in the Contact Centre
18 nov. 2021 11h00 HE | Lucidworks, Inc.
70% of consumers across the U.S. and U.K. prefer to use a combination of channels simultaneously to find answers.77% of contact centre employees say they sometimes or nearly always upsell and...
DATAMARK's Mumbai Location Celebrates Its 5th Anniversary
16 nov. 2021 12h55 HE | DATAMARK Inc
EL PASO, Texas, Nov. 16, 2021 (GLOBE NEWSWIRE) -- DATAMARK, Inc., a global Contact Center and Business Process Outsourcing provider, recently celebrated five successful and fruitful years for one of...
Officium Labs Recognized for Best Customer Experience Strategy
03 nov. 2021 17h30 HE | Officium Labs
SAN FRANCISCO, Nov. 03, 2021 (GLOBE NEWSWIRE) -- Officium Labs, a unique decentralized customer experience startup, has no less than four significant reasons to celebrate this week. The company...
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Jones Onslow EMC Named Top Innovator for Apogee’s New Customer Welcome Series
02 nov. 2021 07h00 HE | Apogee Interactive, Inc.
ATLANTA, Nov. 02, 2021 (GLOBE NEWSWIRE) -- Apogee Interactive, Inc. a leading provider of digital engagement platforms for utilities, announced today that Jones Onslow EMC’s Vice President of...
The annual InsurTech100 list recognised e-bot7 as one of the most innovative InsurTech companies worldwide
26 oct. 2021 09h16 HE | e-bot7
Munich, Oct. 26, 2021 (GLOBE NEWSWIRE) -- Munich, 26 October 2021 - e-bot7 (a LivePerson company), one of the leading providers of Conversational AI, is recognised on the InsurTech100 list. The...
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US Insurance Giant Selects eGain Knowledge Hub™ to power Enterprise-wide Member Engagement
22 oct. 2021 06h30 HE | eGain Corporation
SUNNYVALE, Calif., Oct. 22, 2021 (GLOBE NEWSWIRE) -- eGain Corporation (NASDAQ: EGAN), a leading cloud platform provider for customer engagement automation, today announced that a Top 5 insurance...
Browze Garners Second Customer Service Accolade in Two Months
14 oct. 2021 10h16 HE | Browze
TORONTO, Oct. 14, 2021 (GLOBE NEWSWIRE) -- Browze, an online marketplace for curated lifestyle products, today announced the company has been awarded the Gold TITAN Business Award for the Customer...
CGS Receives 2021 Customer Experience Innovation Award
14 oct. 2021 08h30 HE | CGS
NEW YORK, Oct. 14, 2021 (GLOBE NEWSWIRE) -- CGS, a global provider of business applications, enterprise learning and outsourcing services, announced today that it is the recipient of the 2021...
Global Partner Relationship Management Market (2021 to 2027) - by Component, Deployment Type, Enterprise Size, End-user and Region
13 oct. 2021 08h03 HE | Research and Markets
Dublin, Oct. 13, 2021 (GLOBE NEWSWIRE) -- The "Global Partner Relationship Management Market By Component, By Deployment Type, By Enterprise Size, By End User, By Regional Outlook, COVID-19 Impact...