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New Salary.com Research Reveals AI’s Impact on Customer Service
04 déc. 2024 07h00 HE | Salary.com
New Salary.com Research Reveals AI’s Impact on Customer Service
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eGain wins KMWorld Magazine’s Readers’ Choice Award for 2024
08 nov. 2024 06h30 HE | eGain Corporation
eGain was selected as the Readers’ Choice for 2024 by KMWorld Magazine in the Customer Experience and Support category.
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Vivid Seats Named to Newsweek’s America’s Best Customer Service 2025 List
04 nov. 2024 08h30 HE | Vivid Seats LLC
CHICAGO, Nov. 04, 2024 (GLOBE NEWSWIRE) -- Vivid Seats Inc. (NASDAQ: SEAT), a leading marketplace that utilizes its technology platform to connect millions of buyers with thousands of ticket sellers...
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Jitterbit Expands Global Availability of 24-7 Customer Support with Live Agents, Professional Services
30 oct. 2024 06h05 HE | Jitterbit
Jitterbit Premier Support now offers follow-the-sun customer support and Enhanced Services with expert guidance on the Harmony Platform
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Quick-serve restaurants are failing at customer service, Chatmeter report reveals
22 oct. 2024 09h00 HE | Chatmeter
Quick-serve restaurants are failing at customer service, Chatmeter report reveals. 2024 QSR Reputation Ranking ranks 25 largest QSRs
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AI knowledge thought leaders and practitioners to convene at eGain Solve 2024
15 oct. 2024 06h30 HE | eGain Corporation
eGain announces Solve 2024 conference to explore AI knowledge for customer service, set for October 29-30 in Chicago.
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Virtual Gurus Launches VG Connect: AI-Powered Virtual Receptionist to Revolutionize Business Communication and Customer Experiences
02 oct. 2024 07h59 HE | The Virtual Gurus
Virtual Gurus launches VG Connect, an AI-powered virtual receptionist offering 24/7 support, real-time scheduling and seamless customer communication.
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Freight Partners Group Experiencing Boost to LTL Efficiency with Shiplify
25 sept. 2024 13h00 HE | Shiplify
– Shiplify helping FPG save their customers time and money by identifying accessorials while providing proactive location data to FPG customers – ATLANTA, Sept. 25, 2024 (GLOBE NEWSWIRE) --...
GARTNER
Aquant Mentioned in the 2024 Gartner® Emerging Tech: Demand Growth Insights for Generative AI Report
16 sept. 2024 10h48 HE | Aquant
Aquant is proud to announce its mention in the 2024 Gartner Emerging Tech: Demand Growth Insights for GenerativeAI
Deriv receives Best Customer Service Award
Deriv Honoured with ‘Best Customer Service’ Award at Global Forex Awards
13 sept. 2024 07h00 HE | Deriv Group
Deriv’s client-first philosophy earns the 'Best Customer Support' award at the Global Forex Awards, coinciding with its 25th year of empowering traders.