Service Design: Beyond Customer Journey Mapping
15 juin 2012 10h54 HE | GfK User Centric
CHICAGO, June 15, 2012 (GLOBE NEWSWIRE) -- Service Design is not a new discipline but too often it does not drive enough action and leaves people scratching their heads about where to begin. Creating...
VideoGenie Responds
VideoGenie Responds to Strong Demand for Its Customer Video Publishing Platform With $2 Million Series A Round of Financing
09 juin 2011 09h00 HE | VideoGenie
PALO ALTO, CA--(Marketwire - Jun 9, 2011) - VideoGenie, the expert in customer-generated video, today announced that it has raised a $2 million Series A round of venture financing led by Blumberg...
New Technology Solves Retail's Holiday Season Customer Service Flaws
28 déc. 2010 16h14 HE | Mindshare Technologies
Like a Real-Time Customer Service Mind Reader, New Tool Tells Managers What's Wrong and How to Fix it SALT LAKE CITY, Dec. 28, 2010 (GLOBE NEWSWIRE) -- The holiday season is supposed to be a...
Harte-Hanks Trillium Software Helps Mazda Accelerate Proactive Customer Relationship Management
08 déc. 2010 09h00 HE | Trillium Software
BILLERICA, MA--(Marketwire - December 8, 2010) - Trillium Software®, a business of Harte-Hanks, Inc. (NYSE: HHS) and a leading enabler of Total Data Quality solutions, announced today that...
Energy Australia Keeps the Lights on for 1.6 Million Homes and Businesses With Smart Meter Management Powered by TIBCO Software
16 juin 2010 08h00 HE | TIBCO Software Inc.
PALO ALTO, CA--(Marketwire - June 16, 2010) -  TIBCO Software Inc. (NASDAQ: TIBX) today announced that Energy Australia has employed TIBCO solutions as the backbone for its Advanced Metering...
Smart Managers of the Future Will Put Employees Before Customers
08 juin 2010 09h00 HE | HCL Technologies
NEW YORK, NY--(Marketwire - June 8, 2010) -  While the worst of the recession may be behind us, angst and concern about the future remain palpable at many large companies. Painful layoffs,...
TIBCO Software Used by STMicroelectronics to Further Increase Production Efficiency by Delivering the Right Information to More Than 1,000 Manufacturing Operators at the Right Time
03 juin 2010 03h01 HE | TIBCO Software Inc.
PARIS--(Marketwire - June 3, 2010) - TIBCO Software Inc. (NASDAQ: TIBX) today announced that STMicroelectronics, one of the world's largest semiconductor manufacturers, is using TIBCO's event-driven...
Vodafone Hutchison Australia Supports Continued Growth With TIBCO Event-Driven Software
13 mai 2010 08h00 HE | TIBCO Software Inc.
PALO ALTO, CA--(Marketwire - May 13, 2010) -  TIBCO Software Inc. (NASDAQ: TIBX) today announced Vodafone Hutchison Australia (VHA) has employed TIBCO's event-driven software for the '3' business...
TIBCO to Showcase Strategy and Software at TUCON, Helping Companies Realize the Benefits of Enterprise 3.0
10 mai 2010 13h21 HE | TIBCO Software Inc.
PALO ALTO, CA--(Marketwire - May 10, 2010) -  TIBCO Software Inc. (NASDAQ: TIBX) today kicked off the company's annual customer and business partner conference, TUCON®, at the Palazzo Hotel...
RealMed Offers Patients, Providers and Payers a Better User Experience With TIBCO Software
21 avr. 2010 08h00 HE | TIBCO Software Inc.
PALO ALTO, CA--(Marketwire - April 21, 2010) -  TIBCO Software Inc. (NASDAQ: TIBX) today announced RealMed, an industry pioneer in real-time healthcare claims adjudication, is partnering with...