Directly Adds $11 Million to Complete $31M New Round; Helps Companies Deliver Resilient Customer Support Operations Additionally announces expanded platform capabilities and new partner ecosystem SAN FRANCISCO, May 20, 2020 (GLOBE NEWSWIRE) -- Directly, a leader in customer experience automation, today announced...

Directly promotes Mike de la Cruz to CEO, announces record growth of customer experience automation platform SAN FRANCISCO, Jan. 28, 2020 (GLOBE NEWSWIRE) -- Directly, a leader in customer experience automation, today announced the appointment of Mike de la Cruz to CEO. De la Cruz will continue the...