Contact Information: Avaya Media Inquiries: Deb Kline 908-953-6179 klined@avaya.com All Business Communications Media Inquiries: Andy DeAngelis 781-693-0604 adeangelis@abcna.com
Avaya Names All Business Communications as the 2008 SMB BusinessPartner of the Year for North America
| Source: Avaya Inc.
BASKING RIDGE, NJ--(Marketwire - October 17, 2008) - Avaya, a leading global provider of
business communications applications, systems and services, today announced
that All Business Communications (ABCNA) of Waltham, Mass., has been named
the 2008 SMB BusinessPartner of the Year for North America. The award
honors the leading member of the Avaya BusinessPartner program
demonstrating significant revenue performance, technical expertise and
overall growth in the Small to Mid-size business segment during the past
year.
The award was recently presented at the Avaya Global Sales and Partner
Conference in National Harbor, Md.
"The Avaya SMB BusinessPartner of the Year designation recognizes a
company's commitment to the needs of the SMB market and a focus on
delivering value, innovation and service to Avaya customers," said Carol
Giles Neslund, vice president, North America Channels, Avaya. "ABC delivers
on all counts -- they are the kind of channel partner that we take pride in
knowing they represent Avaya to our customers."
In 2008, ABC achieved more than 25 percent growth in revenue from Avaya SMB
solutions and 63 percent growth in sales of Avaya SMB Services.
"As an organization, we are extremely proud to be recognized within such a
strong community of Avaya BusinessPartners nationwide," said Ed Lennon,
President and CEO All Business Communications. "I believe that Avaya has
the best SMB solutions within a competitive market, and to be considered
the top Avaya BusinessPartner is testament to our organization's work
ethic, technical expertise and customer satisfaction. I am truly impressed
with Avaya's direction and look forward to continued success in 2009."
All Business Communications was the first Avaya BusinessPartner to earn the
designation of "SMB Expert" on January 11, 2006. SMB Expert meets Avaya's
most stringent criteria in technical expertise, customer support and
satisfaction as measured by an independent organization. The SMB Expert
Certification signifies that All Business Communications employs a staff of
the highest caliber which manifests itself through comprehensive
consultation and an industry leading implementation process.
About All Business Communications
All Business Communications, Inc. is a certified member of the Avaya
BusinessPartner program. All Business Communications specializes in the
design, implementation, and support of integrated communication solutions
nationwide. All Business Communications has achieved "SMB Expert" status
which is Avaya's highest level of certification in the small and medium
business (SMB) sector. This was accomplished through unparalleled customer
service, product knowledge, and technical expertise in the market. For more
information visit www.abcna.com
About Avaya
Avaya delivers Intelligent Communications solutions that help companies
transform their businesses to achieve marketplace advantage. More than 1
million businesses worldwide, including more than 90 percent of the FORTUNE
500®, use Avaya solutions for IP Telephony, Unified Communications,
Contact Centers and Communications-Enabled Business Processes. Avaya Global
Services provides comprehensive service and support for companies, small to
large. For more information visit the Avaya Web site: http://www.avaya.com.