WEST DES MOINES, IA--(Marketwired - Sep 2, 2015) - Alorica, a worldwide leading provider of customer management outsourcing solutions, today announced its plans to hire 150 customer care associates at its facility in West Des Moines, IA, located at 2829 Westown Parkway # 200, West Des Moines, IA 50266.

Prior to the new contract with the financial services company, Alorica had 35 employees at the West Des Moines location. In the customer care associate role, employees will be responsible for reviewing customer credit card accounts which may have suspicious activity, utilizing a variety of reporting methods.

"Alorica is dedicated to enhancing the economic and business community in West Des Moines by offering leadership training, mentoring and career development to its employees," said Jeff Younker, Sr. Director of Operations at Alorica. "We have been in the area for 33 years and are pleased to continue bringing career opportunities to the community."

To celebrate the office growth, Alorica will also be hosting a ribbon cutting ceremony on Wednesday, September 2, 2015 4:30-5:30pm with West Des Moines Chamber Ambassadors.

For more information about career opportunities at Alorica, please visit: www.aloricajobs.com.

About Alorica
Alorica is a worldwide leading provider of customer management outsourcing solutions spanning the entire customer lifecycle. From customer acquisition and sales, to customer care and support, to logistics and fulfillment, Alorica offers a seamless customer experience across all service channels. Alorica's award-winning Business Process Outsourcing services span both the Business-to-Consumer (B2C) and Business-to-Business (B2B) sectors across all industries for Fortune 1000 companies. Headquartered in Irvine, Calif. with more than 48,000 employees in 73 locations, Alorica offers the proven industry experience and know-how to provide a total customer management solution. For more information, please visit www.alorica.com.

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Lauren Grassetti
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