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November 16, 2021 08:00 ET | Source: Afiniti

Afiniti and Genesys Announce Native Integration of Afiniti Enterprise Behavioral Pairing Within Genesys Multicloud CX

SAN FRANCISCO, Nov. 16, 2021 (GLOBE NEWSWIRE) -- Afiniti, the world-leading provider of artificial intelligence technology for pairing agents and customers, and Genesys®, a global leader in customer...
November 02, 2021 08:00 ET | Source: Afiniti

Afiniti Appoints Dr. Caroline O'Brien as First Chief Data Officer

HAMILTON, Bermuda, Nov. 02, 2021 (GLOBE NEWSWIRE) -- Afiniti, the world's leading provider of AI that pairs customers with contact center agents, has appointed Dr. Caroline O'Brien as its first...
September 21, 2021 06:00 ET | Source: Afiniti

Sky Extends Partnership With Afiniti to Deliver Better Customer Experiences

LONDON, Sept. 21, 2021 (GLOBE NEWSWIRE) -- Afiniti, a global provider of AI-based behavioural pairing technology, today announced a multi-year extension to its contract with Sky, Europe's leading...