Latest News and Press Releases

Anaphora Events is now on SAP Store, embedding on-brand event execution into SAP Engagement Cloud and SAP Sales Cloud V2 workflows.

SAN FRANCISCO, July 07, 2026 (GLOBE NEWSWIRE) -- Kahuna Labs today announced the availability of Escalation Prevention, a new AI-powered module that helps enterprise support organizations identify...

Inbenta named Core Performing in CMP Research Prism for Voicebot & Chatbot, and Up & Coming for Agent Assist with its Agentic AI platform, Encore.

Concentrix (NASDAQ: CNXC) Schedules Release of Second Quarter 2026 Financial Results and Investor Conference Call

iQor highlights record 2025 performance, 2026 momentum, strategic acquisitions, global expansion, and AI-driven growth.

Liveops says AI-powered simulations boosted new-agent sales conversions by up to 57%, accelerating readiness, productivity and reliability.

AskNicely launches two AI agents, Insights Agent and Response Agent to automate customer feedback and review responses for multi-location service providers

Concentrix (NASDAQ: CNXC) has expanded its partnership with enterprise software provider NiCE, and reached Platinum status in NiCE’s 360 Partner Program

Crescendo announces winners of its inaugural customer awards program, recognizing organizations leading the charge in CX.

TTEC Digital signs strategic collaboration agreement with AWS to speed Amazon Connect adoption and deliver AI-powered contact center modernization.