APAC Customer Services Announces Opening of Fourth Philippine Contact Center


BANNOCKBURN, IL--(Marketwire - March 12, 2009) - APAC Customer Services, Inc. (NASDAQ: APAC) proudly announces the opening of our newest Philippine client service center located just outside Tacloban City, the capital of Leyte Province. At full capacity, this 35,000 square foot facility will accommodate approximately 1,000 customer service agents and support staff.

APAC opened its first Philippine center in greater Manila during 2003 in response to clients' demand for cost efficient locations to complement existing domestic solutions. Today, approximately 4,800 APAC contact center professionals located in the Philippines service APAC clients by providing inbound customer care and back-office processing support.

Distinguished guests at the opening ceremony included Jericho Petilla, the Governor of Leyte, and Patrick Wall, Senior Commercial Officer representing the U.S. Embassy. Other prominent attendees included presidents and deans of local universities, the Vice Governor of Leyte, representatives from neighboring provinces, and the Philippine Information Agency.

"This is a perfect occasion to take the opportunity to thank the local community for all their efforts in making the opening of this latest site possible," stated Doug Almond, APAC Vice President for International Operations. "We've experienced substantial growth these past several years in the Philippines, and feel privileged to work with such an outstanding team of professionals and local organizations."

"I'm thrilled that we are expanding again in the Philippines," added President & CEO Mike Marrow, who presided over the opening ceremony. "This is our first center outside of greater Manila, and the hard work and dedication demonstrated by all those who assisted in this site's development is a testament to the extraordinary people within APAC and this community."

About APAC Customer Services, Inc.

APAC Customer Services, Inc. (NASDAQ: APAC) is a leading provider of quality customer care services and solutions for market leaders in healthcare, financial services, business services, publishing, communications and travel and entertainment industries. APAC partners with its clients to deliver custom solutions that enhance bottom line performance. For more information, call 1-800-OUTSOURCE. APAC's comprehensive web site is at http://www.apaccustomerservices.com.

Forward-Looking Statements

This document contains forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995. Generally, forward-looking statements include expressed expectations, estimates and projections of future events and financial performance and the assumptions on which these expressed expectations, estimates and projections are based. Statements that are not historical facts, including statements about the beliefs and expectations of the company and its management are forward-looking statements. All forward-looking statements are inherently uncertain as they are based on various expectations and assumptions about future events, and they are subject to known and unknown risks and uncertainties and other factors that can cause actual events and results to differ materially from historical results and those projected. Such statements are based upon the current beliefs and expectations of the company's management. The company intends its forward-looking statements to speak only as of the date on which they were made. The Company expressly undertakes no obligation to update or revise any forward-looking statements as a result of changed assumptions, new information, future events or otherwise.

Reasons that may cause actual results to differ from historic results or those expressed or implied in the forward-looking statements can be found in the Company's periodic filings with the Securities and Exchange Commission. These filings are available on a website maintained by the SEC at http://www.sec.gov.

Contact Information: Company Contact: Andrew Szafran Sr. Vice President & CFO 847-374-1949 abszafran@apacmail.com