Contact Information: Company Contact: Andrew Szafran Sr. Vice President & CFO 847-374-1949 abszafran@apacmail.com
APAC Customer Services Announces Opening of Fourth Philippine Contact Center
| Source: APAC Customer Services, Inc.
BANNOCKBURN, IL--(Marketwire - March 12, 2009) - APAC Customer Services, Inc. (NASDAQ : APAC )
proudly announces the opening of our newest Philippine client service
center located just outside Tacloban City, the capital of Leyte Province.
At full capacity, this 35,000 square foot facility will accommodate
approximately 1,000 customer service agents and support staff.
APAC opened its first Philippine center in greater Manila during 2003 in
response to clients' demand for cost efficient locations to complement
existing domestic solutions. Today, approximately 4,800 APAC contact
center professionals located in the Philippines service APAC clients by
providing inbound customer care and back-office processing support.
Distinguished guests at the opening ceremony included Jericho Petilla, the
Governor of Leyte, and Patrick Wall, Senior Commercial Officer representing
the U.S. Embassy. Other prominent attendees included presidents and deans
of local universities, the Vice Governor of Leyte, representatives from
neighboring provinces, and the Philippine Information Agency.
"This is a perfect occasion to take the opportunity to thank the local
community for all their efforts in making the opening of this latest site
possible," stated Doug Almond, APAC Vice President for International
Operations. "We've experienced substantial growth these past several years
in the Philippines, and feel privileged to work with such an outstanding
team of professionals and local organizations."
"I'm thrilled that we are expanding again in the Philippines," added
President & CEO Mike Marrow, who presided over the opening ceremony. "This
is our first center outside of greater Manila, and the hard work and
dedication demonstrated by all those who assisted in this site's
development is a testament to the extraordinary people within APAC and this
community."
About APAC Customer Services, Inc.
APAC Customer Services, Inc. (NASDAQ : APAC ) is a leading provider of
quality customer care services and solutions for market leaders in
healthcare, financial services, business services, publishing,
communications and travel and entertainment industries. APAC partners
with its clients to deliver custom solutions that enhance bottom line
performance. For more information, call 1-800-OUTSOURCE. APAC's
comprehensive web site is at http://www.apaccustomerservices.com.
Forward-Looking Statements
This document contains forward-looking statements within the meaning of the
Private Securities Litigation Reform Act of 1995. Generally,
forward-looking statements include expressed expectations, estimates and
projections of future events and financial performance and the assumptions
on which these expressed expectations, estimates and projections are based.
Statements that are not historical facts, including statements about the
beliefs and expectations of the company and its management are
forward-looking statements. All forward-looking statements are inherently
uncertain as they are based on various expectations and assumptions about
future events, and they are subject to known and unknown risks and
uncertainties and other factors that can cause actual events and results to
differ materially from historical results and those projected. Such
statements are based upon the current beliefs and expectations of the
company's management. The company intends its forward-looking statements to
speak only as of the date on which they were made. The Company expressly
undertakes no obligation to update or revise any forward-looking statements
as a result of changed assumptions, new information, future events or
otherwise.
Reasons that may cause actual results to differ from historic results or
those expressed or implied in the forward-looking statements can be found
in the Company's periodic filings with the Securities and Exchange
Commission. These filings are available on a website maintained by the SEC
at http://www.sec.gov.