CallMiner Launches Maturity Model for Implementing and Operationalising Speech and Interaction Analytics
September 15, 2020 03:30 ET
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Corporate Ink for CallMiner
Nottingham, United Kingdom, Sept. 15, 2020 (GLOBE NEWSWIRE) -- CallMiner, the leading provider of speech and customer interaction analytics, today announced the release of the CallMiner Continuum...
CallMiner and Intradiem Announce Partnership to Take Action on Behavioral Insight in Contact Centers
August 10, 2020 09:30 ET
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Corporate Ink for CallMiner
WALTHAM, Ma., Aug. 10, 2020 (GLOBE NEWSWIRE) -- CallMiner, the leading provider of artificial intelligence-fueled speech and customer interaction analytics, announced today a partnership with...
CallMiner and Avadyne Health to Present at Customer Contact Week (At Home)
August 05, 2020 10:00 ET
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Corporate Ink for CallMiner
WALTHAM, Ma., Aug. 05, 2020 (GLOBE NEWSWIRE) -- CallMiner, the leading provider of speech and customer engagement interaction analytics, today announced that it will be presenting at Customer...
VoiceBase and ThoughtSpot Partner to Offer the Enterprise Searchable and AI-Driven Voice Analytics
July 21, 2020 10:00 ET
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VoiceBase
San Francisco, CA, July 21, 2020 (GLOBE NEWSWIRE) -- VoiceBase, the leading AI-Powered Voice Analytics company, today announced a strategic partnership with ThoughtSpot, the leading Search &...
CallMiner’s New AI-Driven Search Capability Enables Organizations to Uncover Hidden Insights and Fuel Business Performance Improvement
July 20, 2020 09:00 ET
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CallMiner
WALTHAM, Ma., July 20, 2020 (GLOBE NEWSWIRE) -- CallMiner, the leading provider of speech and customer engagement interaction analytics, today announced Illuminate™, a new AI-driven search feature...
CallMiner Names Eric Williamson Chief Marketing Officer
July 14, 2020 09:30 ET
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CallMiner
WALTHAM, Ma., July 14, 2020 (GLOBE NEWSWIRE) -- CallMiner, the leading provider of artificial intelligence-fueled speech and customer interaction analytics, has appointed Eric Williamson as Chief...
VoiceBase Helps Avantive Solutions Build Stronger Brands and Improve Customer Experience by Better Understanding Customer and Agent Behavior
May 12, 2020 06:00 ET
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VoiceBase
San Francisco, CA, USA, May 12, 2020 (GLOBE NEWSWIRE) -- VoiceBase, the leading AI-driven voice analytics company, today announced that it has partnered with Avantive Solutions’ global contact...
CallMiner Wins 2020 People’s Choice Award for Speech Analytics
May 06, 2020 09:00 ET
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Corporate Ink for CallMiner
WALTHAM, Mass., May 06, 2020 (GLOBE NEWSWIRE) -- CallMiner, the leading provider of artificial intelligence (AI)-fueled speech and customer interaction analytics, has been named a People’s Choice...
CallMiner Wins 2020 People’s Choice Award for Speech Analytics
May 06, 2020 04:00 ET
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Corporate Ink for CallMiner
Nottingham, UK, May 06, 2020 (GLOBE NEWSWIRE) -- CallMiner, the leading provider of artificial intelligence (AI)-fuelled speech and customer interaction analytics, has been named a People’s Choice...
The Results Companies and Voci Technologies Announce Strategic Partnership
January 30, 2020 09:30 ET
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Voci Technologies Incorporated
PITTSBURGH, Jan. 30, 2020 (GLOBE NEWSWIRE) -- Voci Technologies, a leading provider of automated speech recognition technologies, and The Results Companies, one of the world's leading Customer...