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November 25, 2025 21:14 ET | Source: TTEC Services Corporation

TTEC Expands Operations in Egypt Following Global Offshoring Summit Engagement

TTEC today announced a major expansion of its Egypt operations following the 2025 Global Offshoring Summit in Cairo.
November 19, 2025 09:00 ET | Source: Clootrack

Clootrack surpasses 100 Billion OpenAI Tokens, redefining AI-Powered Voice of the Customer analytics

Clootrack customers have processed over 100B OpenAI tokens, marking a major milestone in enterprise adoption of AI-driven Voice of the Customer analytics.
November 18, 2025 08:30 ET | Source: Observe.AI

Observe.AI named a Cool Vendor in 2025 Gartner® Cool Vendors in Customer Service and Support Technology report

SAN FRANCISCO, Nov. 18, 2025 (GLOBE NEWSWIRE) -- Observe.AI, the leader in AI agents for customer experience, today announced it has been named a Gartner Cool Vendor in the “Gartner Cool Vendors in...
November 17, 2025 09:30 ET | Source: CallRevu

CallRevu Debuts “The Doug Horner Show,” A New Series Elevating Conversations on Customer Experience, Social Media, and Responsible AI in Automotive Retail

CallRevu launches The Doug Horner Show, a new podcast on customer experience, dealership culture, and AI in automotive retail.
November 14, 2025 09:00 ET | Source: isolved

isolved Recognizes 2025 Customer Award Winners

SCOTTSDALE, Ariz., Nov. 14, 2025 (GLOBE NEWSWIRE) -- isolved®, a provider of human capital management (HCM) solutions that help organizations recruit, retain and elevate their workforce, today...
November 13, 2025 10:00 ET | Source: Ahold Delhaize USA

Ahold Delhaize USA Marks Major Omnichannel Milestone, Completes Rollout of Proprietary Digital and E-commerce Platform

Ahold Delhaize USA completes rollout of its proprietary digital platform across all five brands, boosting omnichannel growth and customer experience.
November 13, 2025 09:00 ET | Source: isolved

isolved Elevates the Customer Experience Through Innovation, Connection and Care

Discover how isolved is redefining customer experience through innovation, connection and care. From award-winning support to AI-powered tools and more.
November 12, 2025 16:30 ET | Source: TTEC Digital

TTEC Digital recognized as the 2025 Microsoft Dynamics 365 Service Partner of the Year

TTEC Digital has won the 2025 Microsoft Dynamics 365 Service Partner of the Year Award.
November 12, 2025 09:00 ET | Source: Ellipsis Health

Ellipsis Health Accelerates Delivery of Emotionally Intelligent AI Voice Agents for Care Management Powered by NVIDIA

SAN FRANCISCO, Nov. 12, 2025 (GLOBE NEWSWIRE) -- Ellipsis Health, the healthcare AI company delivering empathetic, innovative AI solutions for the healthcare ecosystem, today announced an expansion...
November 10, 2025 09:25 ET | Source: TTEC Services Corporation

Fast-Forward to 2026: TTEC Reveals the Next Big Shifts in Customer Experience

TTEC released its annual trends report, CX Trends 2026: Fast-Forward, spotlighting 5 critical shifts reshaping how organizations must engage customers.